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Stock Shortages

STOCK SHORTAGES

All items are subject to availability.

Every effort has been made to keep the online store as up to date as possible and to ensure that UPPERcase can fulfill your entire order but mistakes can happen.

If you order a product that is not available you will be contacted immediately. The following will thus apply:

  1. Should it be possible, a product will be ordered for you from the supplier. This may result in a delay of delivery. You can opt to have the items available delivered immediately and the ordered product delivered at a later stage OR the entire order can be held back until it can be delivered as one.
  2. A suitable alternative will be suggested to you – you may choose to accept this or not
  3. Should you not be happy with options 1) and 2) we can issue you with a refund for the specific items that is not available

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